Why can't I add/deposit funds?

If you do not have an active order then you will need to contact support to generate the deposit invoice for you.
  • 434 Users Found This Useful
Was this answer helpful?

Related Articles

Can't pay with PayPal?

If you cannot pay with PayPal because it asks that you add a credit card, you can make a one-time...

How do I cancel my service?

We no longer manually process cancellations, unless it is within 7 days for a refund. To cancel...

How do I receive a refund?

Most of our plans qualify for a refund, within 7 days of purchase.You must create a ticket in the...

Why are there $1 charges on my credit card?

These are pending pre-authorization charges that are used to see if your card can be used before...

Why is my order pending manual review?

When your order is awaiting manual review, it means a human agent is taking a look at your order....